Melissa has over 10 years’ experience in the HOA industry. Her resume includes, Vice-President of Northern Nevada operations in Reno, which included 44 associations and over 100 associates. Community Manager for a prestigious large-scale community, where she managed a $4 million budget and over 30 associates. Melissa is also a member of Community Associations Institute (CAI) where she currently serves as Chair to the Managers Council as well as a Board of Trustees. Melissa holds many industry designations, including CMCA, AMS and PCAM. Just recently she earned her LSM designation as well. As a former lifeguard, Ramsey continues to hold a Certified Pool Operators certification for more than 20 years.